Absolutely. Trust and authenticity are at the heart of the GemJewelo promise, which is why every gemstone in our collection is certified natural and responsibly sourced. We provide authentic GemJewelo Certificates, along with certifications from world-renowned gemological laboratories such as AIG, GUILD, GIA, IGI, AIGS, and GRS, verifying each stone's origin and quality. This commitment ensures that every purchase comes with verified documentation, giving you complete confidence in the authenticity, integrity, and value of your fine jewelry.

GemJewelo offers certified, 100% natural, earth-mined gemstone jewelry crafted in 925 sterling silver and gold. Our collection features a wide selection including rings, necklaces, earrings, watches, pendants, gemstones, and bracelets. Our rings are available in premium metals — including elegant 925 sterling silver, radiant yellow gold, romantic rose gold, and timeless solid gold. Every metal is carefully selected to complement the unique brilliance and character of the featured gemstone.

Yes, we cater to personalized elegance by offering collections thoughtfully tailored to both birthstones and zodiac signs. Our offerings include beautiful jewelry sets for every month, such as July Ruby and November Topaz, perfect for celebrating birthdays. Our unique Rings-By-Zodiac-Sign collection is specifically crafted to channel celestial energy, ensuring the piece is perfectly aligned with your birth constellation to enhance your natural traits and spiritual journey.

For the convenience of our international clientele, all prices displayed on our website are primarily listed in U.S. Dollars (USD). While USD is the default currency, our secure payment gateways support transactions in multiple international currencies. Please note that the final conversion rate and any applicable fees are determined by your bank or payment provider at the time of purchase. A manual payment option is also available for our B2B clients and wholesale purchasers upon request.

We aim to make your purchasing experience both secure and convenient. GemJewelo offers a variety of payment methods through our verified payment gateways, including options for secure one-time purchases. All transactions are safeguarded with advanced security measures. We also offer safe & secure manual payment options including PayPal, Western Union, Bank Transfer, GCash, and more.

Your security is our top priority. GemJewelo's platform uses industry-standard SSL encryption to protect all data transmitted between your browser and our servers. Additionally, all payments are processed through verified gateways that follow the highest security protocols, keeping your sensitive financial information safe and confidential throughout the entire transaction.

Yes! We offer worldwide free shipping for first-time wholesale buyers or for orders over $500. At GemJewelo, we strive to provide a seamless and cost-effective shopping experience. Free shipping is applied automatically at checkout and covers the secure delivery of your valuable fine jewelry.

Your satisfaction is our priority. We offer a simple and customer-friendly return policy: you may return your purchase within 14 days from the date of delivery. This gives you ample time to inspect your jewelry and ensure it meets your expectations in terms of quality and fit. Please refer to our full policy page for detailed instructions. If any items arrive damaged or are missing from your order, please contact us immediately. We are always here to assist you.

GemJewelo is proudly based in Bangkok, Thailand — the global hub of the gemstone trade and often referred to as the "Gemstone Capital of the World." Our legacy spans over four decades, beginning in the 1980s, built on a foundation of trust, craftsmanship, and passion for natural beauty. We are internationally recognized for our unwavering commitment to offering only natural, earth-mined gemstone jewelry that reflects authenticity, superior craftsmanship, and timeless elegance.

We believe that our natural gemstones are more than just beautiful ornaments; they are conduits of Earth's ancient energy and power. Each stone is said to channel specific energies, enhancing qualities such as intuition, strength, passion, wisdom, tranquility, courage, and grace. By wearing a GemJewelo piece, you are embracing a personal symbol that can awaken your true potential and connect you to millennia of mystical energy and timeless beauty.

Our craftsmanship is defined by a blend of generational skill and innovative techniques, carried out by artisans with decades of experience. We specialize in creating jewelry that features rare fancy cuts, which are designed to maximize the fire and reveal the true, unique beauty of each individual gemstone. This meticulous, handcrafted approach ensures that every creation reflects the highest standards of quality and the profound passion that is the hallmark of GemJewelo's promise.

The core philosophy of GemJewelo is that jewelry transcends mere ornamentation; it is a profound symbol of trust, love, and personal expression. We are dedicated to providing authentic, certified, and brilliantly crafted pieces that tell a story. Our mission is to help you celebrate life's most meaningful moments—from personal milestones to grand occasions—with jewelry that embodies both authenticity and enduring brilliance.

At GemJewelo, we believe that natural, earth-mined gemstones are a gift from the Almighty, created for the benefit of humanity. Our mission is to bring joy and positivity to our clients' lives by sharing the beauty, energy, and benefits of authentic natural gemstone jewelry.

We maintain a strong commitment to customer support and are always ready to assist you with any inquiries or guidance you may need. A dedicated support team is available at all times to provide personalized assistance with your order, product questions, or any other concerns. You can reach out to us through the contact information provided on our website for prompt and helpful service.